Last updated: January 1, 2026 · Effective date: January 1, 2026
Your privacy matters to us. This Privacy Policy explains exactly what personal data 32jili collects, why we collect it, how we use and protect it, and what rights you have as a player in the Philippines.
Summary: 32jili collects personal data to operate your gaming account, verify your identity, process payments, and comply with Philippine regulations. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
This Privacy Policy ("Policy") describes how 32jili ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects personal information relating to users ("you," "Player," or "User") of the 32jili online gaming platform accessible at 32jili.app.
32jili is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC).
By registering an account with 32jili or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to close your account.
This Policy should be read alongside our Terms & Conditions, which govern your use of the 32jili platform more broadly.
32jili collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
32jili collects personal data through the following means:
Note: 32jili will never collect your data through deceptive means. We will always be transparent about what data we collect and why. If you receive a communication claiming to be from 32jili and requesting sensitive information such as your password or full card number, please report it to our support team immediately — this is not a legitimate 32jili communication.
32jili uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity documents, date of birth |
| Processing deposits and withdrawals | Financial and payment data |
| Anti-money laundering (AML) compliance | Transaction history, identity documents |
| Fraud detection and prevention | Technical data, transaction history, device data |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings |
| Customer support | Communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity (aggregated) |
| Marketing and promotions (where consented) | Contact data, gaming preferences |
| Regulatory reporting and compliance | Identity, financial, and gaming data |
32jili will not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by applicable law.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), 32jili processes your personal data on the following legal bases:
32jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Third-party service providers who assist 32jili in operating the platform, including KYC and identity verification providers, payment processors (GCash, Maya, Philippine banks), cloud hosting providers, fraud detection services, and customer support technology providers. All service providers are contractually bound to process your data only on 32jili's instructions and in accordance with applicable data protection law.
32jili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and will be documented in accordance with our internal compliance procedures.
In the event of a merger, acquisition, or sale of all or part of 32jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
Cross-Border Transfers: Some of 32jili's service providers may be located outside the Philippines. Where personal data is transferred internationally, 32jili ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC guidelines, to protect your data to a standard equivalent to that required under Philippine law.
32jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Specifically:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with 32jili's data disposal procedures.
32jili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the platform. We use the following types of cookies:
These cookies are essential for the platform to function. They enable core features such as account login, session management, and security. You cannot opt out of strictly necessary cookies without disabling the platform entirely.
These cookies collect anonymized information about how players use the platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve platform performance and user experience. You may opt out of analytics cookies through your browser settings.
These cookies remember your preferences, such as your preferred language and responsible gaming settings, to provide a more personalized experience.
You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 32jili platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 32jili. To exercise any of these rights, contact our Data Protection Officer at the details in Section 14.
Request a copy of the personal data 32jili holds about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used format and transmit it to another controller where technically feasible.
Request that 32jili restricts processing of your data in certain circumstances, such as while a rectification request is being resolved.
32jili will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days with prior notice to you. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
32jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 32jili will notify the National Privacy Commission and affected players in accordance with the timelines and requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Your Role in Security: You are responsible for maintaining the confidentiality of your 32jili account credentials. Use a strong, unique password and enable 2FA where available. Never share your login details with anyone. 32jili will never ask for your password via chat, SMS, or email.
The 32jili platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 32jili does not knowingly collect personal data from individuals under the age of 21.
If 32jili becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all data will be securely deleted, and any deposited funds will be returned to the original payment method. If you believe that a minor has registered an account on the 32jili platform, please contact our support team immediately.
The 32jili platform may contain links to third-party websites or services, such as payment provider portals (GCash, Maya). This Privacy Policy applies only to the 32jili platform. 32jili is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the 32jili platform.
32jili reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the 32jili platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you should discontinue use of the platform and contact us to close your account.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 32jili Data Protection Officer:
We aim to respond to all privacy-related inquiries within five (5) business days. For urgent data breach or security concerns, please mark your communication as urgent and we will prioritize your request.
If you are not satisfied with our response, you may file a complaint with the National Privacy Commission of the Philippines at [email protected] or visit privacy.gov.ph.
Privacy and security are built into every layer of the 32jili platform — not added as an afterthought.
Every connection between your device and 32jili is protected by bank-grade SSL encryption. Your personal and financial data is never transmitted in plain text.
32jili processes all personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and NPC guidelines — your rights as a Filipino player are fully protected.
32jili does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only to operate your account and comply with the law.
Access, correct, delete, or export your personal data at any time. 32jili responds to all verified data requests within 30 days, as required by Philippine law.
In the unlikely event of a data breach, 32jili will notify affected players and the NPC within the legally required timeframe — no hiding, no delays.
32jili collects only the personal data that is strictly necessary to operate your account, verify your identity, and comply with Philippine regulations — nothing more.
Your data is protected, your funds are secure, and your privacy is respected. Join over 500,000 Filipino players on the platform built with trust at its core. For players 21 and above only.
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